Commercial resources, Digital
William Reed is in the middle of a major technology and data transformation. PPA’s Mel McVeigh spoke with Rachael Miller, Digital Delivery and Development Director, about how they are approaching technology transformation, and what tools and approaches they used to help understand the business and industry landscape, including the newly launched PPA Media Technology Market Map.
Publishers often face complex decisions around technology, whether adopting new tools, consolidating existing systems, or addressing operational pain points. The challenge lies not just in building in-house, or choosing the right vendor, but in having the confidence, clarity, and industry context to make decisions that align with business strategy.
Miller said: “When leadership asks us to look at a problem or commercial opportunity and how tech can enable it, sometimes I am like where do I start? Depending on the brief, it might be a new event type, or an improved CMS, or a MarTech consolidation – and I immediately think, well, I’ve got four event software solutions, are they the right fit? I have ten CMS… I’ve got this, I’ve got that, the marketplace has got so many solutions, but how do I know which is the right one as a reference point?”
These are points often asked by PPA members, which led to the creation of the PPA Media Technology Market Map as a reference tool. With input in its design from various members of the PPA Digital Collective, including William Reed, we were able to map vendors who specifically cater and target the media sector.
The PPA Media Technology Market Map is a visual or structured overview of all third-party providers, that helps publishers understand the potential technology vendors that can support their business goals, across a variety of verticals.
Miller commented: “In planning, what would have been helpful is having a publishing-specific list of proven suppliers. Building the Media Market Map out with the PPA, we discovered more companies and tools which we didn’t know where available. Knowing they also cater to media companies, and we can also understand and share knowledge across the sector, gives us more confidence when we start the software procurement process.”
“It was really useful to understand the categories, and things we hadn’t considered across the whole tech ecosystem.”, Miller answered. “As a template we could adapt it internally and it formed and inspiration to describe and map our technology.”
“The technology landscape is moving fast. It has the opportunity over time to be a clear reference point of the state of play. We can quickly access, almost like a cheat sheet key publishing partners, but also, I see a range of technology solutions that we may need in the future.
The benefit of the PPA Media Technology Market Map and the Digital Collective is the community. We can also reach out to the network and start getting feedback on who is using what within the framework and add vendors over time that we think will be useful for others.”
Miller concluded, “This is a great tool and I can see it evolving and supporting members in many ways. I see two clear opportunities. If we start to map vendor scale with publisher size of business, we can share which vendors are most suitable. Not everyone can afford all technology costs, so it is also about understanding partner fit. More importantly, if we collectively know what everyone is using and we partner together on future requirements as an industry, we have more opportunity to inform our partners’ roadmaps to benefit all publishers.”
Are you ready to see the map? Download the PPA Media Technology Market Map here.
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